Are you an analytical person with interests in systems and improving ways of working? Are you driven by MI and can you work to tight deadlines? Are you looking to progress your career within Finance?...
Due to growth in our banking team, we have a new opportunity for a Banking Analyst. Working with the Team Leader, you’ll be responsible for risk reporting and management information analysis. You’ll also assist with banking projects and system updates.
Costa Coffee is all about the people and the passion for coffee. We believe in great coffee for everyone… and we mean everyone! We like to keep it simple and inclusive so there’s no pretension, no elitism and very few dos and don’ts. (This means slurpers are welcome, we find dunkers divine, and a dab of froth on a customer’s nose makes our day.) We encourage trust, and empower our people to feel supported and make their own decisions. And we love a can-do attitude, boldness and the courage to create positive change. Some companies spout this kind of froth but don’t back it up in their actions, but at Costa Coffee we’re genuine. We really mean what we say, and we’re committed to our people, our customers and our growth plans.
Who we’re looking for
We’re looking for someone who has worked within the controls function of a multi-site operator. You’ll have a good understanding of card payment processing. You know how reconciliation systems work and the feeds required to match data. You’ve an analytical mind that is good with figures. You’re an excellent communicator with the ability to forge relationships with key contacts both internally and externally. You’re self-motivated in order to reach specific timescales and deadlines.
Part qualified or achieved / studying AAT
Experience of updating ReconNET and/or other systems to enable full automation of reconciliations.
Ability to gather, analyse and evaluate facts to prepare and present concise written reports.
Logical approach to work and attention to detail is necessary whilst accuracy is paramount.
Good team player - working within an interactive team
A good grasp of Excel and Word.
What you’ll be doing
As Banking Analyst at Costa Coffee, you’ll be responsible for risk reporting and management information analysis. You’ll review and reconcile the daily card take across multi platforms to include store and online. You’ll investigate discrepancies and report any issues to the Banking Manager. You’ll liaise with internal and external auditors and ith customers to review account service levels. You’ll flag any fraudulently purchased items with the Customer Service team so that they can place a stop on any funds not spent. And if that isn’t enough, you’ll also get involved with …
Provide the business with reports and regular analysis on payments and fraud for the different sales channels.
Daily load and reconcile store and internet credit card payments flagging issues to the card companies.
Defend chargebacks as they arise. Remain up to date with changes in card scheme requirements for chargeback processing.
Prepare and post via upload journal all monthly credit card charges into the general ledger.
Work closely with the audit team on any ongoing issues
Key team member within banking payment projects.
To complete ad hoc tasks as requested
What we want to give you
Join the Costa Pension & BUPA Healthcare Scheme
FREE COFFEE! (and 25% discount off Costa Coffee for when you’re out shopping!)
Incentives, bonus, development and career opportunities
We want Costa to be a great place to work. We welcome people with opinions and ideas, and we value enthusiasm and a passion for great coffee. Working for Costa is about knowing what we stand for, standing out from the crowd, and not taking ourselves too seriously.
#nowisthemoment to apply.
29 Aug 2019
20 Sep 2019