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Community Support Worker

Job Title: Community Support Worker
Contract Type: Permanent
Location: York
Start Date: ASAP
Reference: CT011
Job Published: September 25, 2019 16:27

Job Description

Location: York
Status: Full Time
Hours Per Week: 37 hours per week
Salary: £18,825 per annum
Closing Date: 1st October 2019
Interview Date: TBC
About you

Do you have experience of working with clients who may demonstrate behaviours that challenge? Do you have experience of working in an environment that is health and safety conscience? Do you have experience of working in the community?

Do you have the ability to use basic Microsoft Office packages and internal IT systems? Do you have excellent time management skills? Do you have strong organisational skills?

Do you have commitment to the values of Changing Lives? Do you have commitment to detail, ensuring all work is accurate, concise and understandable? Do you have commitment to equality and diversity?

If so, the Support Worker role may be the role for you.

About us

Changing Lives is a national charity that supports over 17,000 people each year. We are a well-respected, growing organisation dedicated to supporting the most vulnerable people across the UK.

We began as a soup run supporting people who were homeless in the North East over 45 years ago, and are proud to still have our main base and central office in the North East. Since 1970, our services have grown and developed to support people experiencing a wide range of personal challenges, including addiction and recovery programmes, employment guidance, help for people in prison or on probation, and support for people experiencing sexual exploitation or domestic abuse.

We’re looking for committed and compassionate professionals who share our enthusiasm for changing lives.

About the job           

This is a role for a support worker to deliver support services to individuals in the community focusing on increasing independence and the promotion of individual assets and strengths.

As a Support Worker, you will provide high-quality support, assessment and advice for our clients that focuses on their strengths and goals, and is delivered in a way that suits them. You will work in partnership with a multidisciplinary team of support staff, specialist staff and external partners.

In this role you will be expected to key work a caseload of clients with varying support needs, both in supported accommodation and in the community. This includes supporting clients to recognise their support needs that could potentially put their tenancy at risk and address those areas in a supportive way.

We are currently looking to recruit 2 Support Workers to join our Community Support Team in York. The service is part of a resettlement pathway which offers a variety of services to clients in order to ensure their support needs are met. The service is provided to both male and female clients. The service has two elements: prevention of homelessness and resettlement.

The preventing homelessness service is provided to those who live independently in the community but whose support needs are putting their current tenancy at risk. The resettlement service is for those clients moving through the supported accommodation pathway in York and working towards independent living. Those people may need a higher level of support to ensure their move on is a success.

Who we are looking for?

To succeed in these highly rewarding roles you need an excellent understanding of the issues faced by homeless or vulnerably housed people. You will have some experience of helping people to identify personal goals and supporting them through a process of change. You will also have a sound understanding of the support needs of people with low incomes, including rent payments/managing arrears and Safeguarding.

Above all we are looking for inspirational, committed individuals who have a genuine desire and passion to support people to transform their lives. You will be working with some of the most socially excluded individuals in the York area and ensure that they have access to the same opportunities as other people in the community.

What can you expect from us?

We offer a range of benefits including a competitive pay, a pension scheme, Changing Live Unique Benefits, Employee Assistance Programme and initiatives to help you maintain a healthy work/life balance. Your career development is of paramount importance to us and we will provide you with a wide range of learning and development opportunities to support your own personal growth.

If you believe that you have what we are looking for, and have an interest in working for the leading charity in the sector we would love to hear from you.

Apply for the job

Want to know more about this extremely exciting and rewarding opportunity? Download the full job description and application form below and submit an application form to

We are passionate about creating a diverse workforce and positively encourage applications from under-represented communities.