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Customer Service Officer

Job Title: Customer Service Officer
Contract Type: Permanent
Location: Wandsworth
Start Date: March 2020
Reference: MTC14
Job Published: February 13, 2020 10:51

Job Description

A fantastic opportunity has arisen to work for the London Community Rehabilitation Company (London CRC) as a Customer Service Officer.


You will be working as an integral part of our community team to deliver outstanding levels of customer service as the face of our organisation.


You will be at the frontline of customer activity ensuring that service users and office visitors experience an excellent customer service


Your duties will include:


•dealing with service users and visitors coming into the office in a professional and polite manner


•managing the switchboard and dealing with telephone enquiries


•processing incoming and outgoing post


•managing the room booking system


•maintain the reception area to a good standard


This is an exciting time to join our organisation as we are currently going through changes and we have bold ambitions for our organisation to be the best service provider in the Criminal Justice Sector.


We are looking for enthusiastic individuals who can work as part of a team and has the ability to communicate to a variety of individuals on all levels and has the ability to work under pressure.


If you have an enthusiastic attitude a genuine focus on doing what’s right for customers please apply to be considered for this exciting opportunity.


All successful candidates are required to undergo Security Clearance prior to the starting date.