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Facilities Manager - mobile

Job Title: Facilities Manager - mobile
Contract Type: Permanent
Location: Manchester
Industry:
IT
Start Date: ASAP
Reference: SS25815
Job Published: August 08, 2018 10:55

Job Description

FACILITIES MANAGER - MOBILE
Reference numberSS25815RegionUKLocationNorth WestSub locationManchester, LiverpoolFunctionFacilities ManagementEmployment typeFull Time - PermanentHourly Rate BandsN/ASalaried/Hourly-PaidSalaried
POSITION OVERVIEW
Overall responsibility for the delivery of Soft and Hard Services to a contract mainly based in the North , in addition with the co-ordination of environmental, health and safety and emergency/disaster planning policies and procedures for the contract
Essential qualities include the ability to manage customer satisfaction, team management, and supplier management with a strong financial reporting ability, and motivation to continuously improve all aspects of the operation and quality of service delivery. The role is mobile covering sites from Liverpool across Manchester to Yorkshire.

To be responsible for the management and delivery of the FM Service in line with the contractual requirements, ensuring that KPI’s are adhered to.

The role will include preparation of business cases and presenting at monthly/quarterly client meetings. The successful candidates will work on Interserve's Purple Future FM contract which is supported by the Home Office/MOJ Sector. The successful candidate will require security clearance for the role.
 
RESPONSIBILITIES
Leading, coaching and developing the team
Ensuring that sufficient internal/external training is provided
Feedback given on performance in relation to tasks undertaken, as well as at progress and performance reviews
Developing best practice for FM services on sites to drive service and quality improvements across the contract
Carry out regular  site audits e.g. KPI , QHSE etc
Regular quality checks
Feedback, training, coaching and guidance
 All queries responded to within agreed timescales
 Regular quality checks
Feedback, training, coaching and guidance
 Providing assistance with more complex related requests
Ensure that all aspects of Health and Safety are covered and the correct documentation is held.
Procedures and Intranet used to ensure that the building is compliant
Ensure the site meets statutory compliance regulations
Ensure a robust incident management plan is in place and is tested regularly
Own and assist in a variety of projects received from the business
Ensure all project work is completed within the required timescales
Liaise with the small works team on revenue and capital projects
Coordinate and implement all equipment and premises related moves for the site
Responsible for managing and reporting on budgets and resources
Responsible for the management of the delivery of sub contracted services
Be aware of the business continuity plan for the part of the business you work in
WHAT WE ARE LOOKING FOR
Essential

Proven ability to motivate and lead a multi-skilled team     
 Demonstrable experience of budget management and control of small revenue works
Experience of controlling multi site teams involving hard and soft services for multi site
Extensive experience of project management dealing with sub-contractors and supply chain within a complex multi faceted operation
Proactive management and experience of large internal service delivery teams within a major UK FM provider
The ability to introduce change through a structured approach
Team management skills including communication, prioritisation, planning likely to have been obtained over several years
Business continuity and incident management in high technology driven environments in the financial or technology sectors
Knowledge of Health & Safety regulations
Proven communication and influencing skills with the ability to gain acceptance at all levels of management and external suppliers
Ability to understand complex Premises issues 
Proven analytical and problem solving skills.  Ability to use initiative, judgement and take decisions
Ability to act calmly and give clear instructions in an emergency


ABOUT THE COMPANY
Interserve’s vision is to redefine the future for people and places. We are one of the world's foremost support services and construction companies, operating in the public and private sectors in the UK and internationally. We offer advice, design, construction, equipment, facilities management and front-line public services. Interserve is based in the UK and is listed in the FTSE 250 index. We have gross revenue of £3.6 billion and a workforce of over 80,000 people worldwide. We are committed to equal opportunities for all.

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