The Facilities Operative role is responsible for delivering cleaning services as well as other day to day facilities services to site. The key focus for this role is to ensure that all services are delivered in an effective, efficient and timely manner with least interruption to the customer.
All employees are required to; and are responsible to adhering to Quality, Compliance and Environmental, Health and Safety (EHS) regulations and GSK or Sodexo procedures applicable to their role. Training will be provided to ensure procedures are understood and responsibilities defined. Quality and compliances non-conformances and potential quality and compliances risks to all regulations must be reported immediately to your line manager and the Sodexo compliance team. environmental, Health and safety non-conformances and potential Environmental, health and safety risks must be reported immediately to your line manager and Sodexo EHS.
To provide daily cleaning services of the highest standard possible to the client.
To competently clean hard & soft floor services to the required standard.
To be competent to use any equipment that may be required to strip and reseal floors
Ensure regular checks of the equipment and machines used during the working day. Any faults/defects to be reported to the line manager.
Service, replenish stocks, clean and maintain all housekeeping areas within your allocated working area to the Sodexo required standards set out through training, ensuring customer requirements are met and their needs anticipated at all tmies.
Respond positively, politely and promptly to all customer reqiurements and carry out your duties in a professional and courteous manner.
As and when required assist with other tasks within your capabilities and training to maintain and improve services within the premises.
Attend training sessions and meetings as and when required actively participating.
Start work on time and adhere to break times whilst on duty.
Represent and promote the Company wherever possible.
To perform any other reasonable tasks as requested by the manager.
The Ideal Candidate
Knowledge and experience of maintenance of hard/soft floor surfaces.
Machine skills desirable.
Knowledge of COSHH
Strong customer services skills
A strong team player, be self-motivated and work under pressure to balance conflicting deadlines is essential.
Communicate effectively with a wide range of customers and multi-service teams and service personnel to achieve results
About the Company
In the UK and Ireland, Sodexo employs some 36,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the energy, corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.
At Sodexo we are committed to a leading role in promoting equality opportunities and valuing diversity and inclusion. We seek to create a work environment based on mutual respect for all individuals, building a culture that appreciates and values the experiences and skills brought by each person to benefit our organisation and work hard to ensure that all people, whatever their race, colour, sex, gender identity disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age, social class, educational background, employment status, working pattern, are welcome to and included within our organisation.
We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.
We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process.