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Food Service Assistant

Job Title: Food Service Assistant
Contract Type: Permanent
Location: Taunton
Industry:
Start Date: ASAP
Reference: SDX/TP/521658/46359
Job Published: June 13, 2019 12:55

Job Description


Job Purpose

To provide excellent customer service from the preparation, presentation and service of food, beverages and vending services to the client & Sodexo’s satisfaction.

Accountabilities

Comply with all Company and client policies, procedures and statutory regulations, including human resources, site rules, health and safety, safe working practices, hygiene, cleanliness, fire, COSHH.  This will include your awareness of any specific hazards in your workplace (Specific Site Rules)
Assist with all aspects of the preparation of food service areas and presentation of food to the notified standard.
To prepare all food with due care and attention, particularly in regard to customers’ special dietary requirements: for example, nut, dairy or wheat allergies, ensuring completion of daiy allergens log.
Serve food and drink to customers and guests as directed.
Assist with the replenishment of food, beverages and equipment to ensure service periods do not stop.
Assist with hygienic cleaning of utensils and work areas after service periods.
Assist with the implementation of cleaning schedules to agreed standards.
Promote a friendly working relationship with colleagues.
Promote a good company image to customers and guests by using positive customer service practices.
To assist with the set up, service, clearing and cleaning of function catering as requested.
To undertake occasional duties outside the normal routine but within the scope of the position and the department’s activities. To assist, as required, at special functions, some of which may occur outside normal working hours, for which you will be paid overtime.
To report any complaint or compliment and take action if at all possible.
To report any incident of accident, fire, theft, loss, damage and take action as may be appropriate or possible.
Knowledge, skills and experience

Essential

Good communications skills
Experience of working in a similar industry such as food service, catering or hospitality.
Previous food handling experience
Ability to adhere to all health & safety practices
Strong customer service skills
High levels of personal hygiene and appearance
Desirable

Basic Certificate in general hygiene
Experience of working in an environment where compliance to standards is key.
Knowledge of Company IT systems such as PayIT
£8.21 per hour

40 hours per week

Holidays taken in school holidays

Meals and uniform provided

Training given

Sodexo and our clients are committed to safeguarding and promoting the welfare of children, young persons and vulnerable adults. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland (Scotland). 

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors.

With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.