HR Adviser - Employee Lifecycle
Great opportunity to join the Amey HR team based in Speke in Liverpool.
Amey are the people behind the public services you use every day – from roads, railways and schools to waste disposal, airports or the energy and water you use in your home; nearly every person in the UK will benefit from at least one Amey service each day.
Fundamental to living our core values is having great people in our business. That's why we believe that Amey is only as great as the people we employ. We place great value on our people and the contribution they make to our business, that’s why we aim to offer a competitive benefits package to all of our employees. Working for Amey you will receive a competitive salary and will be able to join our contributory pension scheme. In addition you will be entitled to Company sponsored life assurance and a generous holiday entitlement. You will also be invited to join Amey Choices which offers a range of flexible benefit options and offers additional benefits available throughout the year. Amey is an equal opportunities employer.
What is the purpose of this role?
In this role, you can enjoy the lively atmosphere of being part of a large and thriving HR team whilst working in a smaller team, specialising in Contractual Changes, Onboarding, Security Clearances and other lifecycle activities, including right to work screening. In this role, you will be required to lead a dual function department; demonstrate the ability to manage high volumes of HR project work; and have the ability to interpret, make decisions on and communicate complex employment legislation.
What will this role involve?
In this role, you will report to the HR Manager and support the management of our Employee Lifecycle team. You will be required to work with People Managers and HR colleagues to positively influence the lifecycle of our employees during interactions with HR Shared Services.
Provide advice and support to People Managers and HR colleagues across all areas of the employee lifecycle, including: in Contractual Changes, Onboarding, Security Clearances and other lifecycle activities, including right to work screening.
Audit the data held in our bespoke internal systems, ensuring 100% accuracy
Ensure protection of employee data, in line with GDPR requirements
Review and interpret legislative changes impacting the function, ensuring that processes are amended, the team are trained and changes ae communicated to the wider business. This will require you to identify business cases for change, design and implement changes in process, simplify complex legislation and devise communications as needed.
Maintain the record of contractual terms and conditions for the business, ensuring that you understand the benefit entitlements and can articulate them to employees, People Managers and HR colleagues.
Provide security clearance and right to work compliance support to both the HR teams and wider business, leading on the identification of gaps in HR data and actively working to implement improvement plans to resolve these.
Resolve complex administrative queries, in line with defined SLAs, and provide analysis and recommendations requested from customers and the HR Team
Lead HR team projects or Business Unit sponsored projects, including: high volume transactional activities resulting from recruitment drives, restructures, harmonisation of terms and conditions, organisational design initiatives and legislative changes.
Produce team performance updates and key business reports as needed.
Manage a team of HR Administrators: allocating and monitoring workflow within the team; co-ordinating performance management/disciplinary/grievance/sickness absence procedures, with support from your HR Manager; and leading on business escalations whilst adopting a decisive/problem-solving approach to customer service.
What are we looking for?
This position would suit someone who loves being part of a fast paced and energetic team, with the ability to address tasks in an efficient and effective manner.
The ideal candidate for this role will be:
Ambitious and show demonstrable ability to develop within HR.
Able to audit the work of a team of HR Administrators quickly and accurately.
An excellent communicator, confident in addressing a team of HR Administrators, People Managers and HR colleagues across our business.
Organised, with a proven history of managing the workload of a busy team, ensuring that SLA’s are met.
Knowledgeable about legislation impacting internal procedures.
Experience using Microsoft Office and the ability to learn quickly on bespoke systems. It is essential that applicants have experience of using Microsoft Excel to manage HR project activities.
Transactional project management experience, having taken the lead on large pieces of work: leading calls/meetings to communicate with key stakeholders, managing a team to ensure completion of project actions, identifying areas of risk and making recommendations to mitigate risks.
Previous team management experience, in particular: allocating and monitoring workflow; co-ordinating performance management/disciplinary/grievance/sickness absence procedures; and leading on resolving business escalations.
Proven experience of reviewing and interpreting legislation in relation to HR procedures. Applicants must be able to articulate their experience in reviewing legislation to inform decision making, rather than simply following internal processes.
Experience in auditing the work of a busy, high volume team - as well as in confidently communicating feedback to individuals.
Demonstrable drive and ambition, with commitment to a future career in HR.