Lean Academy Lead (Coach) 031803
Organisation - Network Planning and Services
Job - Programme Management
Position Type - Full Time
Salary: £60,000-£73,000 PA plus benefits
Contract Type: LU
London Underground’s Lean Academy is a central development hub for delivering Lean continuous improvement culture across the organisation, starting with the Asset Operations directorate. The Lean Academy Lead plays a critical role in developing and growing the Academy to meet the need to embed a Continuous Improvement culture.
Please copy and paste the below link URL to watch a short video on the Lean Academy and the role we’re recruiting for: https://youtu.be/aJ0JfRQ2BVE
• Advocate the Continuous Improvement agenda in Asset Operations and London Underground and influence the adoption of a Lean mindset.
• Influence and develop the future plan for the Lean Academy within LU and TfL and role model continuous improvement thinking via programme evaluations to continuously ensure that courses meet the needs of the business and participants.
• Lead delivery of the Leading Lean development programme upskilling internal management colleagues on the leadership required to inspire their teams, design and develop additional courses to support our operational colleagues, address the support requirements of the Business Improvement team as well front line level embedded support.
• Assess and sign-off pre-course improvement project proposals and coach participants in leadership and Lean methodology working to support AO leaders to deliver Lean improvement projects and embed Lean tools and methodology in conjunction with the Business Improvement team
• Report on and provide updates to the Guiding Coalition sponsorship forum.
• Lead long term planning, delivery and resourcing of the Lean Academy, training, coaching, developing and enabling other facilitators/trainers and partner with Senior Business Improvement Manager (LU) to develop and support the team of Business Improvement Managers to embed Lean tools and methodology at a depot level.
• Integrate into and support the Network Planning & Services leadership team.
• Liaise with the Railway Engineering Workshop management team (hosting the training venue in Acton) to ensure effective use of the training space and interaction with the working environment, innovate and replenish materials as required for courses to run successfully for a variety of participants.
No direct budgetary responsibility
• Sponsors for Lean Academy (Head of Network Planning & Service and Head of Maintenance Modernisation)
• Senior Business Improvement Manager (LU)
• Heads of Assets
• External delivery partners (e.g. Lean consultants, Leadership trainers/facilitators)
• Participants on programme
• Participants' line managers
• Internal Lean coaches and Business Improvement team
• Head of TfL Learning & Development and Heads of LU Skills Development
Skills, Knowledge & Experience
• Confident and assertive facilitator and presenter, skilled engagement of senior and experienced managers
• Insight into leadership challenges of applying continuous improvement in a business environment
• Resilience and appetite to lead cultural change
• Ability to pick up technical aspects of the LU environment (but not necessarily specific experience in LU)
• Ability to coach teams and individuals
• Practical application of experience to draw credibility
• Set-up and lead practical learning events, activities and ice-breakers
• Extensive knowledge of leadership development, Lean methodology, tools and techniques
• Knowledge of how adults learn effectively and key techniques for delivering learning that sticks
• Knowledge of visualisation process and escalation
• Proficient in PowerPoint and presentation skills
• Continuous Improvement specialist knowledge from a network of wider industry / external best practice
• Awareness of the role and function of asset maintenance within LU and related disciplines (i.e. Engineering)
• Demonstrable expertise using Lean improvement tools in a business environment (internal or external) - via 1-2-1 coaching, group coaching and facilitating collaborative learning.
• Demonstrable expert facilitation / presenting to a range of audiences, including senior leaders, managers and operational colleagues
• Demonstrable experience influencing and embedding Continuous Improvement learning through organisational layers
In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow. Rewards vary according to the business area but mostly include:
• Final salary pension scheme
• Free travel for you on the TfL network and nominated person
• A 75% discount on National Rail Season Ticket and interest free loan
• 29 days annual leave plus public and bank holidays
• Tax-efficient cycle-to-work programme
• Retail, health, leisure and travel offers
• Discounted Eurostar travel
Please apply using your CV and a covering letter. Please think carefully about the skills, knowledge and experience outlined in the job description and ensure your CV reflects the requirements of the role you are applying for. You may also use the ‘additional documents’ section in your online application to attach a more detailed profile that is specifically relevant to the role you are applying for.
Shortlisted candidates will be invited to attend Assessment Centre at Acton Railway Engineering Workshop (Acton, London, W3).
The closing date for applications is Wednesday 19th February at 11:59pm
We reserve the right to close this advert early dependant on volume of applications. If you have previously applied for this role then you do not need to re-apply.
Equality and Diversity
We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, ethnicity, gender, sexual orientation, age or disability status.