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Multi-Skilled Technician

Job Title: Multi-Skilled Technician
Contract Type: Permanent
Location: Liverpool
Start Date: ASAP
Reference: SS27585
Job Published: January 23, 2019 11:32

Job Description

Reference numberSS27585RegionUKLocationNorth WestSub locationLiverpoolFunctionBuilding Services / MaintenanceEmployment typeFull TimeHourly Rate BandsN/ASalaried/Hourly-PaidSalaried
The role will be responsible for carrying out a range of general maintenance tasks, fabric maintenance tasks, business support tasks and janitorial tasks and will report to and support the regional lead mobile engineer and assist mobile engineers as required in the delivery of planned, reactive and ad hoc maintenance tasks.  

Key duties, though not exhaustive, are listed below;

Weekly & monthly planned maintenance tasks as scheduled (fire alarm tests, water temperature recording, emergency lighting tests, etc.)
Monthly utilities meter readings
First line response to reactive repairs
Relamping of defective luminaries
Minor building fabric repairs
Minor decorating tasks
Minor plumbing repairs
General office cleaning as scheduled for remote sites
Cleaning of toilet facilities and replenishment of consumables for remote sites
Other general cleaning or janitorial duties as requested
Supporting external landscaping and cleaning as required
Adhoc porterage duties (Moves & changes, furniture management & moves, etc.)
Maintain accurate documentation of all assigned work orders
Comply fully with Health, Safety & Environmental policies
Completion of documentation as required, including RA’s & MS’s and adhere to all associated permits
Participation in standby rota for emergency calls, outside normal working hours
To assist all trades within the team and through the correct training be able to complete tasks away from your core skills
Provide excellent customer service to building occupants, ensuring they are made aware of work order progress in a timely manner
Proactively walk the floors, reporting any maintenance or H&S issues to the helpdesk and appropriate manager.
Health and Safety responsibilities
Follow Group and company policies and procedures, at all times
Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery, or risk to health and safety, or the environment
Use all work equipment and personal PPE properly and in accordance with training received
Report any issues or training needs to your Line manager and /or via your divisional incident reporting system
Take personal responsibility for Health & Safety matters
Experience of building maintenance, handyperson or janitorial duties
Good understanding of health and safety requirements within a building environment
Have a proactive approach to maintenance and building management
Confident, driven and pro-active
Experience of working within a customer focused environment
Able to do the job right and do it right first time, within a pre-determined timescale
Willingness to undertake further training
Ability to provide a schedule of works for identified additional/remedial works
Writing and following risk and method statements as required on a daily basis
Provide excellent customer service to building occupants, ensuring they are made aware of work order progress in a timely manner
Good knowledge of building Statutory Compliance.
Must hold a full UK drivers license
Ability to record work accurately on work sheets and computer based systems
Good communication skills and the ability to work within a team
Experience of working within a customer focused environment
Wanting to achieve success, for his or her self, the business and the customer
Flexible approach to work and working hours (subject to the EU Working Time Directive)
Presented in a clean and tidy manner to represent the company, in the most professional manner possible, utilising the uniform and PPE issued
Responsible for self and others to maintain a safe working environment as per the Health and Safety at Work Act (1974) and subsequent UK and EU amendments
HSE management in accordance with our (Interserve) Quality Management System and all legal and statutory requirements
Provide excellent customer service to building occupants, ensuring they are made aware of work order progress in a timely manner.
Engage - Everyone has a voice
How we behave…
We adapt our communication style to connect with and understand others
We build and maintain relationships, acting with integrity at all times
We build credibility by being inclusive of differences, supporting others and communicating effectively
We manage conflict and resolve issues when witnessing unsafe practices or inappropriate behaviour
We listen and communicate with sensitivity
We are inclusive and work well with people from diverse backgrounds.
Inspire - Do the right thing
How we behave…
We motivate others to deliver
We are clear about standards of behaviour with colleagues and customers
We uphold the values
We recognises the work of others
We take responsibility for our reputation & success
We inspire others to think about future possibilities.
Develop - Take pride in what you do
How we behave…
We delegate appropriately and responsibly
We develop others to help them reach their potential
We understand how and when to coach
We grow talent for the business.
Drive - Bring better to life
How we behave…
We encourage colleagues to consider the long term strategy
We contribute to the creation of objectives designed to achieve our Vision 2020
We use logical, rational analysis and our own judgement to make well-reasoned and defensible decisions
We consider multiple perspectives when making complex or risky decisions
We regularly review progress and adapt our work effectively
We make prompt decisions which involve tough choices or major risks, even in the face of incomplete information
We stand by our decisions and actions and those of our business area.


Interserve is one of the world’s foremost support services and construction companies. Everything we do is shaped by our core values. We are a leader in innovative and sustainable outcomes for our clients and a great place to work for our people. We offer advice, design, construction, equipment, facilities management and frontline public services. Headquartered in the UK and FTSE listed, we have gross revenues of £3.7 billion and a workforce of circa 75,000 people worldwide.

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