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Network & Telecoms Engineer
|Job Title:||Network & Telecoms Engineer|
|Job Published:||March 08, 2019 09:30|
Senior Network and Telecoms Engineer - Liverpool
Fantastic opportunity for experienced Network Engineer to join our Group IT team.
Fundamental to living our core values is having great people in our business. That's why we believe that Amey is only as great as the people we employ. We place great value on our people and the contribution they make to our business, that’s why we aim to offer a competitive benefits package to all of our employees. Working for Amey you will receive a competitive salary and will be able to join our contributory pension scheme. In addition you will be entitled to Company sponsored life assurance and a generous holiday entitlement. You will also be invited to join Amey Choices which offers a range of flexible benefit options and offers additional benefits available throughout the year. Amey is an equal opportunities employer.
What is the purpose of this role?
We are looking for a Network and Telecoms Engineer to join our IT team in our Head Office in Oxford. This is a varied role where you could be involved in 3rd line support for technical incidents relating to the network/telecoms to communicating with senior stakeholders, or design and implementation of network solutions. You will be working closely with colleagues, clients and a number of stakeholders so you’ll need to understand customer requirements and can articulate solutions.
What are we looking for?
Ability to act as a point of contact for major faults
Demonstrates the ability to translate technical jargon into simple language for customers and senior management
Demonstrate strong analytical capability
Excellent logical problem solver
CCNA, CCNP or CCVP level or demonstrate relevant expertise
Demonstrates a high level of self-motivation
Experience with Cisco technologies, strong knowledge of other vendors
Proven experience in SLA driven 3rd line support role
Experience in the following; F5, Checkpoint, Fortinet
Strong knowledge of Routing, Switching and VoIP technologies
Experience of providing and supporting call centre technologies, UCCX/UCCE preferred
Strong communication and customer service skills
Experience in delivering projects (network/Cisco preferred)
Experience with ITIL (desirable)
Proven ability to mentor and instruct others