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Out of Hours Consultant - Admin

Job Title: Out of Hours Consultant - Admin
Contract Type: Permanent
Location: Telford
Industry:
IT
Start Date: ASAP
Reference: OOC05694HO
Job Published: October 23, 2018 14:59

Job Description

OUT OF HOURS CONSULTANT - CUSTOMER SERVICE / ADMIN
Reference numberOOC05694HORegionUKLocationShropshireSub locationTelfordFunctionHealthcareEmployment typePart TimeHourly Rate BandsN/ASalaried/Hourly-PaidSalaried
ABOUT THE ROLE
A great opportunity has arisen at our established Contact Centre for one of the UK’s largest Health and Social Care providers, to work within a busy office environment at weekends.

Being an out of hour’s consultant for Interserve Healthcare is a vital job and you will need to be self motivated and enthusiastic with a passion to deliver exceptional customer service. This is a dynamic role, to provide a professional out of hour’s telephone service to our Clients and Staff, ensuring all calls are dealt with promptly and efficiently.

YOU MUST POSSESS THE FOLLOWING:
Able to work to tight deadlines
Accuracy and attention to detail
You must be confident and highly motivated
Good team player
Excellent interpersonal skills
Flexible and adaptable
Multi-Tasking
Logical and Methodical approach
Be able to cope in a high pressure, fast paced environment
Excellent timekeeping/reliability
Previous office experience is essential for the role
Experience of working in a healthcare environment would be preferable.
Variable shifts are available, currently we are looking for 22  hours per week;
Wednesday 16:45 - 23:15
Friday 16:45 - 23:15
Saturday 15:15 - 23:15

You must be prepared to work public/bank holidays including Christmas and New Year (enhanced rates apply)

You will be required to embrace the company vision and values and SustainAbilities programme, promoting these with all internal and external customers.
 
ABOUT THE COMPANY
Interserve Healthcare delivers specialist healthcare services to clients in their own homes and in healthcare establishments throughout the UK. We recruit Nurses, Healthcare Assistants and Support Workers on a national basis to deliver outstanding care and support to our ever-growing client base.

At Interserve Healthcare, we understand that our employees are our most important asset and that is why we want you.

WHAT WE CAN OFFER YOU:
A competitive basic salary
Childcare Voucher scheme - this is open to all employees
Share scheme - a chance to purchase shares
Save scheme - the opportunity to save money
Pension scheme
Exclusive employee staff discounts on high street retailers with "MyInterserve"
 
Interserve Healthcare is an Investors in Diversity accredited company & committed to equal opportunities for all.