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Regional Planning Team Leader

Job Title: Regional Planning Team Leader
Contract Type: Permanent
Location: High Wycombe
Start Date: ASAP
Reference: 643452
Job Published: June 25, 2019 12:30

Job Description

Regional Planning Team Leader


Are you an extraordinary leader who is looking to make a real difference?  


As a leader in Costa Express, you are part of a committed team that shares a passion for our coffee, a desire to deliver great experiences to our customers, partners, our communities and our people.  An environment of trust enables us to be bold in our aspiration and courageous in our actions to grow ourselves and our business.  Join the team on a 12 month fixed term contract covering maternity leave.


With Coca Cola now our parent company, we part of one of the world’s largest beverage companies with over 10 million concessions globally.


We are renowned for our unique culture and friendly working environment. Our colleagues sit at the heart of the business and it is our people that make great things happen through bold ideas and courageous decisions.


Innovation is key to our business and this is all about adapting to consumer demands and giving the customer a product, they didn’t even know they needed. It's a real diverse mix, from mastering our coffee recipes, to thinking about what the next machine will look like.  We are always asking how we can do better in our fast-paced and growing business, so our teams need to work at pace, with a flair for fun and innovation. We are empowered to bring forward new ideas blended with a courageous collaborative spirit and bold transformative action.


Who we’re looking for

You’ll create a team who strive for continuous improvement and excellence in everything they do.  With great execution you’ll support the contact centre with an end to end planning solution for Costa Express;

Passion and understanding of Costa Express
Building & Developing strong relationships
Planning Systems and Process
Innovative thinker with a flexible style
Positive Influencer with high impact
High energy and drive to deliver great results
Team Leadership and be able to work 1 weekend in 4

What you’ll be doing

Using your entrepreneurial attitude and problem-solving nature, you’ll lead a team with a clear plan to achieve objectives.  Leadership and teamwork will be key to your success as you take full accountability of all scheduling for our Field Teams;

Drive and develop team knowledge, performance and service
Deliver Business KPI’s and SLA’s through team performance
Focus on service level delivery ensuring all jobs are planned with geographical efficiency
Be part of a customer obsessed team 
Deliver changes and improvements by interpreting data 
Build strong communication links between Operational teams and Costa Express colleagues
Take ownership through to resolution

What we want to give you

Excellent Training
BUPA Healthcare
25% discount off Costa Coffee – but free when you’re working of course!
Up to 10% Bonus
Career Opportunities

We want Costa to be a great place to work. We welcome people with opinions and ideas, and we value enthusiasm and a passion for great coffee. Working for Costa is about knowing what we stand for, standing out from the crowd, and not taking ourselves too seriously.


Apply now and be part of the #CostaCoffeeAdventure.



Job ref:

24 Jun 2019

Applications close:
08 Jul 2019

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