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Resource Planner (Stations)

Job Title: Resource Planner (Stations)
Contract Type: Permanent
Location: Preston
Industry:
IT
Salary: 33000-38000
Start Date: ASAP
Reference: VT041
Job Published: August 02, 2019 14:37

Job Description

Resource Planner (Stations)
Job Title : People Planning Team Location : Preston
Salary : £33,000 Per Annum (During Training) rising to Circa £38,000 (Post Training) Close Date : 08-Aug-2019
Employment Type : Full or Part time :
We are currently recruiting for a Resource Planner (Stations) to work in our People Planning Team in Preston.
 
Here are just some of the responsibilities you will have as part of this role:
 
Produce effective and efficient rosters, to timescale, so that staffing levels meet business needs and are in accordance with all applicable safety standards, legislation and company standards, policies and procedures.
Ensure that communication with our frontline staff and depot teams is in a clear, professional and polite manner.
Maintain a strong and close working relationship with the Customer Service teams, Planning team & Resource Operations team.
Develop and adopt suitable measures to continuously improve the Customer Experience, performance and reduce costs and support the other areas of the business in initiatives to do likewise.
Ensure that all relevant information regarding the resourcing of West Coast services is consistently recorded in the daily log in accordance with company policies.
Liaise effectively and appropriately with managers at all levels, diagramming team and staff at Crewe Training Centre.
Liaise with and advise customer service teams and Union reps on rostering best practice and manage the inputting of base rosters and ensuring that Terms and Conditions are adhered to.
Support the work of the Resources team in building relationships with Regional teams and actively support initiatives improving the Customer Experience.
For more information, please see the attached job description.