|Job Title:||Restaurant Supervisor|
|Job Published:||December 20, 2019 12:03|
The Queens Hotel Cheltenham is one of the first purpose-built hotels in Europe. The hotel was declared then, as now, as ‘one of the noblest buildings of its kind in Europe’.
The MGallery Hotel Collection features boutique hotels, each with its own original design and unique stories to tell. Choosing MGallery is choosing to live and experience Stories that Stay. Queens Hotel was opened on the 21st of July 1838, named in honour of Queen Victoria whose coronation fell in the same year.
Our Mission is to provide Stories that Stay and creating lasting connections to our guests.
Our culture runs on pride, we are proud of our heritage and we are passionate about what we do!
• Competitive salary
• Worldwide Accor team member benefit programme
• F&B Discount at any Accor Hotel Worldwide
• Free meals on duty and uniforms provided
• Team member recognition events throughout the year
• Team member of the month incentive
• Apprenticeships available
• Attractive Eurostar Discounts
Our Ideal Candidate
Always delivering exceptional quality and standards. You’ll have a passion for delivering memorable moments through your service, as well as leading and motivating your team.
You’ll be well attentive, well organised and display high levels of customer service standards. You will display your enthusiasm by delivering on our mission, as well as actively assisting with the smooth operations of the food and beverage department. You will be required to:
·To be fully aware of budgeted and actual department targets.This to include food and drink sales, covers, average spends and departmental profits.
·To produce and update forecasts for your department where required.
·To assist with controlling payroll costs by monitoring rotas ensuring they are in line with forecasted business levels, using company productivity ratios and payroll management.
·To maximise opportunities for departmental sales and profit and other related targets.
·To ensure effective stock rotation and stock levels in accordance with hotel business, ensuring products are displayed according to hotel and company policy.
·To participate with stock-takes where required.
·To implement all procedures and processes for food and beverage service controls at all times.
·To maintain and constantly improve departmental operating standards.
As our Restaurant Supervisor you will be 'front line' delivering on our ‘Stories that Stay’.
You will be an exceptional team player, with the ability to support your team in order to exceed our guest expectations. A complete perfectionist in customer service, whilst ensuring full compliance with our excellent food hygiene, as well as health and safety standards.
Contact: Carol Wright
Reference: Caterer/Restaurant Supervisor
Job ID: 88791764