We’re committed to creating better places for everyone. We take pride in making a difference, but also in being the difference: for the communities we serve, whatever the challenge, whatever the weather. By designing and consulting, building and maintaining, managing and investing in our country’s services and infrastructures we create better places to live, work and travel.
As one of us, you can really be you because your individuality is an asset. You’re surrounded by a team of people who want you to grow and embrace new challenges. People who care about your job satisfaction as well as your well being. There’ll be experiences as original as you are, in a career that can feel like many rolled into one. You’ll be stretched but always supported. To bring out the better in you. To shine as a better team player or self starter. To help you commit to better each day, delivering whatever steps it takes, great or small, to create better places for
We believe that we are what we do.
It’s more than just wanting to do better.
At Amey we’re proud to be the better
What is the purpose of this role?
Provide support to the network management unit ensuring a well managed highway network, and that the authority complies with its statutory Network Management duty
What will this role involve?
Reporting to the Senior Permit officer, this role will be responsible for reviewing and processing permit applications, applying variations and conditions to ensure that works are undertaken in a way that minimises the impact on the Highway network.
What are we looking for?
Experience (what I have done)
Previously worked in administration in a highways related field, streetworks co-ordination or utilities service
Prioritised work loads in a busy team to achieve targets, with a focus on accuracy, meeting deadlines and managing
Excelled in providing outstanding customer service to a wide variety of stakeholders
Experience with a relevant Streetworks system, e.g. Confirm, Symology, Mayrise etc
Identified opportunities to innovate and improve the service offer of my team
Knowledge (what I know)
5 GCSE’s or equivalent at grade c or above
Sound knowledge of relevant regulations e.g. NRSWA, TMA, Highways Act
Knowledge of HAUC guidance and relevant Acts and codes of practise which provide the framework for delivering effective network management
Digitally literate – Excel, Word, Power point and Outlook
Willingness to train towards and achieve relevant qualifications
Competencies (what I am capable of)
Reviewing and processing permit applications raised by works promoters in line with relevant regulations and legislation
Resolving works conflicts and finding solutions
Assessing traffic management applications for suitability and applying appropriate conditions to use
Appling variations and conditions as appropriate to permits to ensure disruption on the highway network is minimised
Manage applications for Temporary traffic regulation orders, including emergency and immediate TTRN
Decisive problem solving : Analysing problems from different perspectives and taking action to resolve issues promptly
Support the Senior Permit officer in discharging their duties
Adapting to change and coping with setback: Responds positively to change, looks for better ways of doing things situations. Remain calm during difficult situations
Attributes (who I am)
Persevering: Get things done and achieving results
Collaborative: Working with peers and colleagues to achieve objectives.
Communication: Communicates to stakeholders through a variety of methods with confidence, providing sound advice.
Conscientious: Follows rules set for their work, honouring commitments with a strong sense of ethics and responsibility
Resilient: Adapts to change positively and bounces back from setbacks quickly
What makes this role unique?
You will deal with general enquiries from Statutory Undertakers and Local Authorities.