We have an opportunity for a Supervisor to join our Wates Living Space team in Leicester.
Key Accountabilities will include:
Ensure high quality service is provided with the management of the work scheduling in accordance with company procedures, standards and SLAs
Represent Wates at client and resident performance meetings as requested by the Operations Manager
Manage the responsive repairs function to ensure consistent performance against targets
Effective and efficient management of material costs and ensure that all are following correct processes and procedures
Monitor quality of work through inspection, inspection reports, analysis of key performance indicators and analysis of customer satisfaction surveys.
Lead, manage and contribute to the development of your team and determine optimum employment levels to comply with the provision of the service
We are looking for you to already have the relevant experience to fulfil the above role requirements and have worked at a supervisory level.
To be successful in the role you also be an excellent communicator with the ability to problem solve, multi task and work to tight deadlines.
A bit about us:
Wates Group was established in 1897 and it is now one of the largest, most successful family-owned private construction, development and property services companies in the UK.
We employ around 4,000 people, working with a diverse range of clients and partners from across the public and private sectors. Our work is guided by inspiring better ways of creating the places, communities and businesses of tomorrow.
Within the group, Wates Living Space is one of the UK’s leading providers of planned and responsive maintenance services in the social housing sector, maintaining over 500,000 homes nationwide every year. Our leading position within the maintenance sector has enabled the business to realise ambitious strategic growth.
As a responsible and inclusive employer, we are committed to equality and proud to have been recognised for this through a range of accolades including gold accreditations with both Investors in People and C2E (Committed to Equality).
Our In-house Recruitment Team embrace diversity and are focused on finding the best people to join us here at Wates. Apply today and one of our team will be in contact.