Are you an organised administrator who has career aspirations in Supply Chain/Inventory? If so, would you like to align that to providing a world class Costa Express experience to our partners, custom...
Stores Support Assistant
Are you an organised administrator who has career aspirations in Supply Chain/Inventory? If so, would you like to align that to providing a world class Costa Express experience to our partners, customers and internal stakeholders?
Costa Coffee is all about the people and the passion for coffee. We believe in great coffee for everyone… and we mean everyone! We want to become the world’s most loved coffee brand. We’re one of the world’s largest and fastest growing coffee businesses, the favourite on the UK high street, and our self-service Costa Express machines circle the globe with more than 9,000 machines so far and growing rapidly.
What you'll be doing:
Working alongside our service teams in the field, supply chain team and external partners, you will be ensuring that spare parts are picked, packed and despatched. You will also be responsible for dealing with requests from both UK and international partners, via email and telephone, ensuring the highest levels of service.
Who we're looking for:
The primary focus of the role will be providing:
To ensure all general store enquires are dealt with accurately and within SLAs.
Working with Stores to ensure all emergency parts are dispatched with SLAs.
To ensure warranty and return items are managed accordingly and tracked systematically as to limit the stock loss to the business
Support Team leader with operational planning – this includes management of Goods In Calendar
Processing outgoing and incoming parts and services.
Support Stores Team with picking during busy periods and assist with holiday cover
Skills and experience
Good ICT understanding
Understanding of Inventory and stock systems and processes
Knowledge of warehouse and distribution processes
Intermediate level of excel
What we want to give you
Join the Costa Pension Scheme
25% discount off Costa Coffee – but free when you’re working of course!
Incentives, bonus, development and career opportunities
Working for Costa is about knowing what we stand for, standing out from the crowd, and not taking ourselves too seriously.
#nowisthemoment to apply. So hit the apply button now!
20 Sep 2019