We are looking to recruit a Subway Manager to oversee the Subway outlet at Warrington Hospital.
Reporting to the Retail General Manager, you will ensure the prompt and efficient preparation of food to the standard outlined in the SUBWAY® operations manual.
You will also lead a team to deliver the best experience to every customer visiting the outlet store, whilst maintaining the cleanliness and hygiene of the Unit.
Supervise all catering/retail staff in order to maintain and deliver an excellent service
Build and maintain effective relationships with individuals at all levels within the Company and the Client organisation
Ensure retail margins are improved upon and budgetary requirements are met
Ensure that all food is prepared with due care and attention, particularly in regards to special dietary requirements
Manage & operate all back office systems & facilitate the use of company systems and procedures
Assist in implementing Food Hygiene policies to agreed standards
Ensure that all Catering/retail materials and equipment are kept clean, hygienic and are maintained
Analyse and resolve staff performance problems, conduct PDR’s and process timesheets accordingly
Lead new starter inductions on the “buddy” programme, lead and train new staff and assist, organise and implement appropriate training in line with personal development plans and divisional business plans
The Ideal Candidate
Previous experience of working within a customer facing environment
Supervision experience – strong leadership skills
Effective communication and customer care skills with patients, visitors, customers, clients, and staff
Strong interpersonal skills and ability to communicate effectively with customers, clients, and staff at all levels
Ability to monitor performance levels at all times
Financial awareness in managing budgets
Understanding of relevant Health and Safety, Employment and other legislative requirements
As part of our commitment to improving the quality of life for our employees, Sodexo offers a Flexible Benefits Scheme, allowing you to tailor a reward package to suit your needs but includes a technology scheme, private dental insurance, travel insurance, gym membership, Gourmet card, private medical insurance and the ability to purchase or sell annual leave. We also have a Sodexo Discount scheme, which offers employees and their friends and family the opportunity to benefit from over 1,200 discounts from top retailers both online and in-store.
About the Company
In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.
We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process.
Sodexo and our clients are committed to safeguarding and promoting the welfare of children and adults within a regulated activity. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland.