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Train Maintainer

Job Title: Train Maintainer
Contract Type: Permanent
Location: London
Salary: 38701-50069
Start Date: ASAP
Reference: 031680
Job Published: October 17, 2019 16:40

Job Description

Train Maintainer 031680
Organisation - AP SSL Fleet
Job - Train
Position Type - Full Time

Train Maintainer


Please note that applying for this role means you have read and understood this advert and any associated links.


About Us
London Underground is the world’s oldest metro system with customer demand at its highest level ever.  It has 11 lines covering 402km and serves 270 stations. During peak hours, more than 500 trains are in operation.  We are a unique public service – and it's a great place to develop your career. We treat our staff with the same commitment we give our customers; their satisfaction is a measure of our success. We are an equal opportunity employer and value diversity. We do not discriminate on the basis of gender, race, religion, colour, sexual orientation, age or disability status.


Salary Range: £38,701 - £50,069 (dependent on shift pattern)



Location: Anywhere across the whole London Underground network. Due to business requirements we cannot guarantee that you will be placed at your preferred location.


We encourage you to apply early. Due to the expected high response to these vacancies we reserve the right to close this campaign once we have a suitable pool of applicants, which could be prior to the published application closing date of 17th November 2019 @ 23:59.  After this, no further applications will be considered.


The Role

You will receive high quality on the job training from our fleet dedicated trainers, and you will work alongside skilled train maintainers and engineers, learning how our varied train systems operate. London Undergrounds rolling stock has long since ceased to be ‘clunk click’ and is now a highly sophisticated piece of equipment requiring a raised level of technical competence to maintain it. Under supervision, and working as part of a team, you will learn and become proficient in both mechanical and electrical skills enabling you to help contribute to the maintenance and fault repair of our varied rolling stock, ensuring a fast turn around and playing your part in keeping London moving.  Whilst having previous experience in the role is advantageous, you will be given thorough training, guidance and development to ensure you become a confident expert in your field.

You’ll be based in a maintenance depot which operates 24 hours a day, 7 days a week. These are full time positions, and you must be able to work nights, weekends and public holidays in order to be eligible for this role.


Key Accountabilities/Responsibilities:


Planned maintenance (‘Exams’) at different intervals, just like you would for a car service;

Check brakes, doors, traction, emergency switches, shoes (these are what sit on the live rails to get electricity), replace oils and filters and then visually inspect the entire train for any damage etc.;

Examination of each train on 14 days, 28 days, 6 months, 12 months (as the frequency gets longer, the more in depth the tasks are and go from mechanical to electrical testing);

Casualty Work (‘Service Failures’) and this can be from a defective seat or grab rail to changing a complete traction motor or wheel set;

Work at different locations along the line as trains stable in other depots and sidings;

Prep every train, aka testing all the safety systems on the train before it goes into passenger service. 





Train Maintainer shift patterns will vary, so applicant flexibility is key. These shift patterns are rostered a year in advance, so you will always have clarity of your shift patterns.  Please note, you cannot choose your shifts, these are allocated to you based on business requirements.  Example shift patterns include but are not limited to: 


Nights (working just nights, e.g. 22:00-06:00);
Days (working just days, e.g. 07:30-15:30);
2-Shift, or 2 on 2 off (2 days in a row then 2 days break, or 2 nights in a row then 2 days break);
3-Shift, or 3 on 3 off (3 days in a row then 3 days break, or 3 nights in a row then 3 days break; or 3 days in a row, 3 day break, then 3 nights in a row, 3 day break);



Health & Safety is a big part of this role, so a basic awareness of this in any capacity would be an advantage.  Once you begin the role, you will be committed to the London Underground General Safety Policy statement and the Company’s safety programme and be aware of their contribution to the programme, including the requirement to monitor safety performance and compliance with the systems established to assist in maintaining high safety standards.  You will then comply with the necessary statutory requirements, which includes the Health & Safety at Work Act, Fire Precautions Act 1971 and associated regulations.


Your Skills, Knowledge and Experience


Basic understanding of Health & Safety in the work place
Ability to read, translate and follow drawings / written instructions – think ‘flat pack furniture’.


Basic use of handheld tools, and understanding of Health & Safety practices
(Beneficial, but full training given) Basic knowledge of train equipment in any of the following areas: Brakes, Doors, Traction, Control, Auxiliary Equipment, 600 Volt Power Systems




Good communications skills

Experience of working as part of a team and also independently
Working to deadlines within a manual or practical situation
(Beneficial, but full training given) Experience of working with Rolling Stock including operating a Wheel Lathe machine

Application Process


The process consists of 3 stages including attending an Assessment Centre. You will need to pass each stage to progress to the next.


Stage 1: Online Application Form   

As part of the application process you will be asked a number of screening questions. Please take care when answering these questions, as submitting an incorrect answer will result in your application being declined.


Stage 2: Online Technical Tests

This will be sent automatically on the successful completion of your application and you will have 5 calendar days in which to complete from the date it was sent. If you have not received the email within 24 hours of submitting your application, please check your junk/spam emails or alternatively, a copy can be found in your Taleo history, which you can access using the returning users page. No extensions will be granted, therefore if you are unable to complete your test within the 5 days, we would advise you to refrain from submitting your application at this time.  If you do not complete the tests within 5 days of receiving the email, you will be automatically removed from the process. Please note: The online test is not compatible with mobiles or tablets so please ensure you have access to a PC or laptop to complete your test.


Please note: The online tests are timed tests, therefore if you require any reasonable adjustments to be made in order to assist you then you will need to advise us before you begin the test. Requests for reasonable adjustments cannot be made after the test has been started.


Stage 3: Assessment Centre - You will complete the following:

Practical test

Competency based interview


Attending an Assessment Event

You will receive an email request inviting you to book into an assessment event.  You will receive confirmation of your booking together with any relevant information required for your assessment at the time of booking.


Please ensure:

You have an active email address where correspondence, invitations to assessment events and practice material can be sent

All your contact details including phone numbers, address and email are updated and current on your application


Campaign Timetable

The campaign is running to a very specific delivery timescale as determined by the business and there will only be enough slots for the number of candidates invited. Once you have completed the Online Technical Test (stage 2), you should expect to receive your outcome within 5-10 working days after the closing date of 17th November 2019.  You may then have to wait up to four weeks before we release the Assessment Centre dates.  Dates for the Assessment Centre will be opened on a staggered basis.  You are therefore encouraged to schedule into an assessment centre as early as possible, particularly if your availability is restricted to specific times or dates. Failure to book an assessment slot will lead to your application being withdrawn.


Candidate Charter

You can download a copy of the Candidate Charter here. This outlines our commitment to you as a candidate by providing insight into our recruitment process.  It also outlines our expectations with regards to your engagement with us, to ensure that you receive the best recruitment experience possible, as we believe you should know the standards of service you can expect from us. You must read this document prior to submitting your application in order to understand every aspect of the process.  


Reasonable Adjustment Process

If you require reasonable adjustments, you must notify the recruitment team at least 48 hours (excluding weekends and bank holidays) prior to your scheduled assessment event to allow us to accommodate your requirements. You will then be sent a confirmation email which you will need to bring to your assessment. If you fail to bring this on the day your adjustments will not be granted and you will be unable to re-book.


If you require any reasonable adjustments to your online test then you must contact the recruitment team before starting the test to enable us to put those adjustments in place. If you inform us after you have started the test then your adjustments cannot be made.


We will consider that you are the expert regarding your own requirements and we will consider all requests fairly within the context of the role.


Please take the time to read the Disability Charter here.


Notice of Cancellation

We require you to give a minimum of 48 hours' notice of cancellation or re-schedule. Non-attendance at your Assessment Event may lead to your application being withdrawn.


Please note: Your assessment may be rescheduled once only and reschedules will only be granted if there are assessment slots available, so please make sure you check you can make an appointment before booking. Subsequent cancellation may lead to your application being withdrawn. If you do not follow the process outlined in the Candidate Charter you risk being withdrawn from the campaign.



Please be aware that the outcome of your final assessment will not be available until all suitable candidates have attended the assessment events. Outcome notification will be provided 10 to 14 days from the date of the last event.


Appointment to Post

In order to be appointed to a post, candidates must successfully pass medical screening and a drug & alcohol test. Candidates who do not pass the medical screening will have their offer of employment withdrawn.


Although you may be successful and offered the role – you may not commence employment in the role or start training immediately. You will have to wait for a start date to be confirmed and this may be up to 12 months after your assessment has taken place.



Appointment to the post is subject to successful completion of a full-time training course which will take up to 12 weeks (dependant on experience) to complete depending on licences currently held, including classroom based training and live station training. Candidates who do not pass the training will have their offer of employment withdrawn.



Locations will range across North, South, East or West London. However, due to business needs we may not be able to offer your preferred location, so we do ask for as much flexibility as possible.  If you decline an offer, you will be moved to the end of the waitlist.



Due to the high volume of applications we receive, we are unable to provide individual feedback for external candidates following your application.


Contacting Us

If you need to speak to anyone within the Recruitment Team then please email the recruitment team at or call us on 03330062939 Option 1 Monday – Friday 08.30am – 17.30pm (Excluding bank holidays)


At Transport for London, we support all our people to make the very most of their talent and potential. You will enjoy scope to progress - both personally and professionally, at the heart of an innovative and inclusive organisation.

You can also look forward to a unique range of benefits. These include:

Free travel on all services owned by TfL
75% discount on National Rail Season ticket and interest free loan scheme
Annual leave which will vary between 26 and 37 days (subject to shift pattern)
Final salary pension scheme (contributory)
Discounted Eurostar travel
Tax-efficient cycle-to-work programme
MyTfL - access to a range of retail, health, leisure and other discounts and concessions

For more information on the role, please read our Frequently asked Questions link here


To be eligible for this vacancy, you must:   

Be able to work anywhere in London

Be able to work a variety of shift patterns including Nights, weekends and public holidays


TfL aspires to be as diverse as the city we serve and we welcome applications from all sections of the community.

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