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Training & Development Manager

Job Title: Training & Development Manager
Contract Type: Permanent
Location: London
Start Date: ASAP
Reference: 029080
Job Published: January 12, 2019 15:24

Job Description

Training and Development Manager 029080
Organisation - Crossrail Operations
Job - Infrastructure Operations
Position Type - Full Time
Salary: circa £55,000

Location: Endeavour Square, Stratford 


Crossrail is the new high frequency, high capacity railway for London and the South East. When the service opens as the Elizabeth Line, trains will travel from Reading and Heathrow in the west to Shenfield and Abbey Wood in the east via new tunnels under central London. More than 10,000 people have been working across 40 construction sites, to build this remarkable railway that will serve 200 million passengers.

Rail for London Infrastructure (RfL-I), a TfL subsidiary, will be Infrastructure Manager (IM) for the central operating section between Paddington, Abbey Wood and Stratford. This means for the first time TfL will operate trains on the UK mainline railway. This exciting step change will require the training of staff to maintain this remarkable railway.

This is your chance to help run the remarkable railway.

Role Scope

The Training Development Manager is a professional subject matter expert responsible for identifying, planning, developing, recruiting and managing apprentices, graduate and other development schemes within Rail for London (Infrastructure) (RfLI), to enable the mobilisation of a competent workforce and ongoing development of skills thereafter.

Key Accountabilities

Develop, deliver and continuously improve the strategy for the development of RfLI through the use of development schemes, in order to maximise each schemes potential.

Day to day management of development schemes within of RfLI, including supporting placements arrangements and  training, to ensure that each individual is fully equipped to succeed, and all activities comply with relevant standards, polices and legalisation (including the Young Persons at Work Act).

Manage the performance of individuals on RfLI development schemes whilst on placements across the business, to ensure that individuals remain on track to successfully complete their scheme.

Manage both internal and external stakeholders (including training providers, sponsors, placement managers, line managers, support teams and HR) to ensure their requirements are addressed and meet the organisations strategies for the development of staff.

Arrange, manage and monitor contracts with suppliers, to ensure they provide outstanding delivery in line with the funding model.

Develop deliver and promote new and existing schemes (including apprentices standards), to meet the changing requirements of the business.

Lead the recruitment of individuals and manage the communication and promotion on to development schemes, to raise the profile and attract high performing individuals.

Support the development of RfL as the Crossrail Infrastructure Managing Company throughout the staged opening of the Crossrail Network, to meet the demands of the Crossrail operating strategy.


A detailed knowledge of apprentice, graduate and other development schemes

Knowledge of developing apprentice standards

Knowledge funding models related to development schemes

Knowledge of standards, rules and procedures relating to the competence management of Safety Critical Work is desirable.

Knowledge of railways or other regulated industries is desirable



Ability to manage challenging situations

Ability to present at all levels within the organisation

Innovative and creative

Interpersonal and organisational skills

Planning skills

IT skills including PowerPoint, Word, Excel, Outlook etc.,

Written and verbal communication skills


Experience in the management of stakeholders – E (Essential)

Experience of managing apprentices, graduate and or other development schemes - E

Experience of working flexible to meet business needs - E

Experience of working with a rail environment or regulated industry – D (Desirable)

Experience of working in Learning and Development – E

Application Process 


Please apply using your CV and a two page (maximum) covering letter.


Please think carefully about the skills, knowledge and experience outlined in the job description and ensure your CV and cover letter reflects the requirements of the role you are applying for. Short listing will be carried out on the basis of answers to any pre-screening questions and the information on your CV and covering letter.



The closing date for applications is 20th January 2019 @ 23:59


Diversity & inclusion


We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, colour, gender, sexual orientation, age or disability status.



In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow. Rewards vary according to the business area but mostly include:


Final salary pension scheme

Free travel for you on the TfL network

A 75% discount on National Rail Season Ticket and interest free loan

30 days annual leave plus public and bank holidays

Tax-efficient cycle-to-work programme

Retail, health, leisure and travel offers

Discounted Eurostar travel


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